At Christmas Tree World, we are committed to complying with the Waste Electrical and Electronic Equipment (WEEE) Regulations. As both a producer and an online retailer, we take responsibility for ensuring that electrical items we sell are recycled or disposed of properly. We offer a take-back scheme to our customers, ensuring that old electrical products are handled in an environmentally responsible manner.

The Waste Electrical and Electronic Equipment (WEEE) Regulations are designed to reduce the environmental impact of electrical waste. These regulations ensure that electrical products are recycled, reused, or disposed of safely, helping to reduce the volume of waste sent to landfills and prevent harmful substances from polluting the environment.

 As both a producer and retailer of electrical and electronic equipment, we comply fully with the WEEE Directive. Our responsibilities include:

1. Producer Compliance Scheme

We are a member of a registered Producer Compliance Scheme (PCS), which oversees the collection, treatment, and recycling of electrical waste, ensuring that products sold by Christmas Tree World are disposed of in an environmentally friendly manner at the end of their life.

2. Take-back Scheme

We offer a free take-back scheme to our customers when they purchase new electrical products from us. This means that when you buy a new electrical item, you can return your old product of the same type to us for recycling. However, please note that this scheme only applies to "like-for-like" items. For example, if you purchase a new set of Christmas lights, you are eligible to return your old set of Christmas lights to us.

Important Information about Our Take-back Scheme:

Like-for-like only: The take-back scheme applies only to items of a similar type and function. If you buy a new set of Christmas lights from us, you can return an old set of Christmas lights, but not an unrelated electrical item.

Customer covers return postage: As an online retailer, we ask that customers cover the cost of posting their old electrical items to us for recycling. Unfortunately, we are unable to offer free collection services, so the customer must arrange and pay for the shipping of their old items to our address.

3. Product Marking

All relevant electrical products sold by Christmas Tree World are marked with the crossed-out wheelie bin symbol. This symbol indicates that the product must not be disposed of with regular household waste but should be taken to a recycling facility or returned under our take-back scheme.

While we handle the financing and organization of recycling for products we sell, customers have an important role to play by properly recycling their old electrical items. Instead of throwing these items into household waste, we encourage you to use our take-back scheme or recycle them locally.

• Return via Our Take-back Scheme: If you've purchased a new like-for-like product from us, contact us within 28 days, and we will guide you on how to return your old product for proper recycling (note: you will need to cover the postage cost).
• Local Recycling Centres: You can also take your old electrical goods to your local recycling centre. Visit the Recycle Now website to find your nearest WEEE recycling point.

By responsibly disposing of your old electrical products, you help:

• Conserve valuable materials that can be reused.
• Reduce the environmental impact of e-waste.
• Prevent hazardous substances from entering landfills and polluting the environment.

When electrical products are returned for recycling, they are taken to specialized facilities where they are dismantled, and their components are separated. Many materials, such as metals, plastics, and glass, can be recycled and reused in new products. Harmful materials, such as chemicals or batteries, are safely disposed of to prevent damage to the environment.

Recycling your old electrical products helps:

• Protect the environment: Preventing harmful substances from leaking into soil and water.
• Save resources: Reducing the need for new raw materials by recovering valuable materials like metals and plastics.
• Support sustainability: Contributing to a circular economy where materials are reused and repurposed.

If you have an old electrical product that needs to be recycled, here’s what you can do:

1. Use Our Take-back Scheme: After purchasing a new like-for-like item from us, contact us within 28 days to arrange the return of your old product. Please note, the customer is responsible for covering the postage costs.

2. Local Recycling Centre: Alternatively, take your old product to a WEEE recycling point at your local authority’s recycling centre.

3. Retailer Take-back: Whenever you purchase a new electrical product from us, you can return your old like-for-like product for recycling.

For any questions regarding WEEE compliance, our take-back scheme, or how to recycle your electrical products, please don’t hesitate to reach out to our customer service team. We are here to assist you!